FAQs

ACCOUNT

My Account is your Beast Nutrition account where you can save details like name, address & mobile number.
It helps in placing orders and saves time for checkout.

Yes, You can order as a Guest User but it is advised to register in “My Account” as it helps in timely checkout and easy tracking of your order.

Users can easily save the products they want to purchase in Wishlist and place orders later.

Also, Keep checking the Wishlist as many products may go  “out of stock” as well.

To register just click on the Register icon available on the website and simply provide all your details asked such as Name, contact, address and choose a password to protect it then simply read and agree to all the terms and conditions and press continue .You will be directed to your account where you can modify changes or place your order

No, You can easily register for free on Beast Nutrition website.

Refer and Earn is a scheme you can use after purchasing from Beast Nutrition website. You can earn some discount for your next purchase simply by refereing us to your friends and family.

Referral or Coupan code can be used at your purchase from our website or store by following ways:

 

Website Purchase– After placing your order there is an option to add coupon code while checking out.

Store Purchase  – You can simply share your coupon code with the 

person at billing counter.        

 

Please Note – Check the validity and terms & conditions of the coupon before using it.

ORDER

Users can simply order any product from our website Beastnutrition.store or can visit our store.

Once any order is placed, the user will receive a welcome mail along with order confirmation and details on their registered email address and mobile number.

Products sold by sellers are shipped in Beast Nutrition packages with water proof plastic wrap. We are aware that sellers are rated on packaging quality and hence we take extra care for packaging fragile items like biscuits 



Orders which are not available come under the category of Sold Out.

But you can order again by turning the notification on for its availibility.

You just have to select the optionNotify Me”.

SHIPMENT & PAYMENT

User will receive an order confirmation message on his registered mobile number and email address after placing their order. They will be notified again on their mail and mobile number once the order is shipped with tracking details.

They can use the tracking number after 24 hours of shipment.

Payment can be done via any two methods i.e prepaid or postpaid.

Prepaid Method – payment done while placing order by using credit/debit card. For prepaid methods one can pay by  using either credit/debit card or through wallets.

Postpaid Method – Postpaid or COD(cash on delivery) to be done at the time of delivery with hard cash.

 

Please note – COD may not be available on some orders or locations.

Although we deliver in almost all of Pan India but there are some locations where we are not able to provide services due to lack of reliable courier partners or some legal restrictions in that particular area or location.



No, there are no extra or hidden charges apart from those mentioned in the invoice.

Shipping charges completely depends on service availability in that area/pin code.

Pay only the amount written on the invoice and it is not required to pay extra for the courier boy. Please pay the amount printed on invoice and not what’s written manually.

Generally all orders placed are processed within 3-5 working days unless we are experiencing a high volume of orders.

We may contact you if any significant delay in order will occur.

No, Currently we are delivering only in India.

We may contact you if any significant delay in order will occur.

If the amount gets debited from your credit/debit card while placing your order and you don’t get a confirmation mail or order was not successful then the same amount will be credited back in your account.

It may take a couple of hours to 5 working days.

Please check with your bank incase amount is not credited back even after 5 working days.

PRODUCT

The product should be a sealed pack and there will be an importer sticker with MRP and should display the import date & FSSAI of the importer. Users can confirm batch number from the brand or importer.

They can use the tracking number after 24 hours of shipment.

You should check MRP Sticker, Hologram, Batch Number, Importer’s Sticker, Expiry Date, Packaging and Nutritional Facts before opening the product.

Please Note: Raise your concern within 7 business days from the product receiving date. If the product is found open before checking all these factors, then the product will not be accepted for return.



RETURN & REFUND

If you found the carton box damaged/tampered, please reject it at delivery and notify us on chat/email and we will take further action.

For all claims related to receiving a damaged product, we advise you to share a video evidence of unboxing and the issue. 

Please note -We will not be able to entertain claims of a damaged product without a video proof at the time of unboxing.

7 Days Return policy.

 

Returns will not be accepted under the following conditions:

  •  If request is initiated after 7 business days of order delivery
  •  Product is used or altered
  •  Product is damaged due to misuse/overuse by the customer
  •  Returned attempted without original packaging including, price tags,  labels, original packing, freebies and other accessories or if original packaging is damaged
  •  Serial Number is tampered
  •  Defective products that are covered under Seller/Manufacturer’s warranty

We issue refunds within 3-5 days on our end. Your bank can take up to 7 days to process it.

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